Privacy Policy

In our user privacy we have compiled all essential information about our handling of your personal data and your corresponding rights for you.

SheenPay is committed to protecting the privacy of our users. This statement applies with respect to the information that we collect from our website as well as our Mobile Application. Amendments to this statement will be posted at this URL and will be effective when posted. We care about your privacy and are committed to protecting your personal data. This privacy statement will inform you how we handle your personal data, your privacy rights and how the law protects you.

Bin our user privacy we have compiled all essential information about our handling of your personal data and your corresponding rights for you.

Your continued use of this site and mobile application following the posting of any amendment, modification or change shall constitute your acceptance thereof. Please read this privacy statement carefully before using our Services.

This User Privacy Policy is effective from 1st January, 2025

SCOPE AND UPDATES OF THIS USER PRIVACY

This user privacy statement applies to your use of this website and all SheenPay applications, services, products and tools (collectively the Services), regardless of how you access or use these services, including access via mobile devices and apps.

CONTROLLER

SheenPay is responsible for the collection and processing of your personal data in connection with the provision of the Services depending on how you use our Services. Full address is as follow:

SheenPay Private Limited, National Science and Technology Park, Sector H-12, Islamabad Pakistan

WHAT PERSONAL DATA WE COLLECT AND PROCESS

Information posted on SheenPay is obviously publicly available. In order to provide you the services, we may collect, store and process your personal information including but not limited to your account ID, name, gender, age, email address, phone number, postal address or any other required details. Further, we collect, non-personally identifiable information about you in a number of ways, including tracking your activities through your IP address and your mobile device ID. We do not collect any personally identifiable information about you unless you voluntarily submit such information to us, by, for example, filling out a survey or registration form. The types of information that may be requested include your name, and your email address.

If you choose to provide us with personal information, you are consenting to the transfer and storage of that information on our servers.

YOUR NON-PERSONAL INFORMATION

Usage: How you use our Platform, such as the types of content that you view or engage with, the features you use, your searches results, your browsing information, the actions you take and the time, frequency and duration of your activities.

Device Information: Information about the computer, mobile, laptop, tablet or any other internet enabled electronic device (Device) you use to access the Platform. This may include real-time information about the geographic location of your device as permitted by you, internet connection, your IP address, operating systems, platforms, browsing information, device type, device ID, network information, metadata and other information associated with other files stored on your Device, last URL visited, your website search history.

USE OF INFORMATION

SheenPay collect your Information solely for the purpose of providing you the products or services that is connected with the function or activity of the SheenPay which includes but not limited to the following (Purpose):

  • To inform you about various products and services offered on our platform and provide customer support to You.
  • To address your queries and resolve your concerns pertaining to any product or service.
  • To send you survey and marketing communications.
  • To facilitate your usage of the platform and improve our products or services.
  • To review platform performance and diagnose technical problems.
  • To protect the integrity of our platform.
INFORMATION SHARING WITH LAW ENFORCEMENT

We may disclose your personal data to law enforcement authorities, regulators, governmental or public bodies and other relevant third parties to comply with any legal or regulatory requirements.

SheenPay reserves the right to share your information with any government agency or other authorized law enforcement agencies mandated under law for verification of identity or for prevention, detection, investigation including but not limited to cyber incidents, prosecution, and punishment of offences.

USE OF COOKIES

When you view our website, we might store some information on your computer in the form of cookies or similar files. Cookies are small pieces of information stored on your hard drive, not on our site. They help you navigate our website as easily as possible.

We may use an outside advertisement server company to display ads on our site and/or mobile application. These ads may contain cookies. The advertisement server company may collect cookies received with outside banner ads. We do not have access to information that would confirm the use of cookies by the advertisement server company.

YOUR RIGHTS TO CONTROL YOUR PERSONAL INFORMATION
  • Right to request access to your personal data
  • Right to request correction of your personal data
  • Right to request deletion of your account
  • Right to withdraw consent at any time
6. SECURITY

Our site has industry standard security measures in place to protect the loss, misuse and alteration of the information under our control. While there is no such thing as perfect security on the internet, we will take all reasonable steps to ensure the safety of your personal information.

You acknowledge that any information transmitted to us or from your use of the platform will be at your own risk.

7. OTHER WEBSITES LINKS

Our website and mobile application contain links to other websites and apps. Each one will have its own privacy policy. We do not control these websites/apps and are not responsible for their privacy practices or content.

8. Contact Us

If you have any enquiry or concern related to this privacy policy or collection, storage, retention or disclosure of your Information, please contact our admin department via the contact page.

  • 051-884-7778
  • hello@sheenpay.pk
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